Hear From Our Guests

We stayed at the Chase Suite Hotel some years ago and had a lovely visit, so we're planning to stay there again during our road trip this fall. I just booked the reservation, and have to say what a GREAT experience I had talking with Nara at the front desk! I had called earlier with questions about the pet policy (many thanks to Benjamin for being so helpful!), and called back to ask further questions about the property's amenities and specifics for booking. Nara was friendly and hospitable, and took the time to thoroughly answer all my questions. I felt so reassured that I booked the reservation on the spot! The hotel's website is informative, but when I had more specific, follow-on questions, it was really helpful to speak with a member of the staff. And Nara went over and above to ensure that all my questions were answered and all the details for our room and reservation were clear. MANY thanks to Chase for having such exemplary folks working there! I appreciate Nara and Benjamin, and am really looking forward to our stay at Chase Suite Hotel!

Nicest hotel. Great value for the cost. Staff were friendly at check in. A gym & 2 outdoor pools. Chilly in the water in October but that didn't stop my kid. Continental breakfast and free mid-afternoon snacks. We were only there 1 night but mostly extended stay guests. Lots of stray cats, felt bad for them. Beautiful trees/landscaping. Our room was so nice. I don't think anyone had stayed for awhile or water had been off as I had to run the loft sink and shower for 30 seconds to get brown water gone but then it was fine. Highly recommend. We flew in to El Paso on our way to White Sands National Park and I was so impressed by the city, lots of diversity and felt welcomed. Hotel recommends you lock your car doors and said they have security but I never felt unsafe. Also lots of military personnel staying at the hotel.

Just wanted to stay to all the staff and management This room was clean and everything stocked 5 stars 🌟 I will recommended this hotel to many other truck drivers that are in town for a few days it's just like renting an apartment for a day or two just to get off the road most truck drivers sleep in the truck and it's nice to have a bed in the kitchen