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Reviews of Chase Suite Hotel - El Paso, Texas
Reviews

Hear From Our Guests

Explore our guest experiences and discover insights and testimonials highlighting our exceptional service and amenities. Dive into our hotel El Paso reviews to understand why guests choose us for their stay.

All Reviews

Guest   •   September 14, 2018

Big rooms and a ...

Big rooms and a full kitchen. Staff keeps hotel looking nice. Breakfast lunch and dinner is free at hotel.
Service
Quality
Cleanliness
Guest   •   December 07, 2023

We have stayed here ...

We have stayed here multiple times. Sometimes as long as a week. Service is top notch, location is convenient though it can be a little loud. Some rooms could use some updates. Lighting in rooms is dim, difficult to read. Also very sparse and not well thought out set of cooking utensils and pots and pans. Tough to make even a basic meal. Plentiful plates and glasses, but no can opener, no large bowls for, say mixing a salad. I am probably not the typical traveler in what I prepare for meals, but I doubt I am the only one who could use these things. .
Service
Quality
Cleanliness
Guest   •   June 24, 2021

I really have enjoyed ...

I really have enjoyed my stay here. I've been here for awhile now and I have enjoyed my experience. I love seeing Josie and chatting with her. She always is so welcoming and accommodating. The maintenance crew has also been a big help. They are all hard workers and work hard to make sure you are happy. The reason I gave it 4 stars is because the hotel could use a few upgrades and some rooms need may need a little more attention than others because of some leaks. Overall, I have enjoyed my stay and the staff has worked hard to make sure their guests are happy.
Service
Quality
Cleanliness