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Reviews of Chase Suite Hotel - El Paso, Texas
Reviews

Hear From Our Guests

Explore our guest experiences and discover insights and testimonials highlighting our exceptional service and amenities. Dive into our hotel El Paso reviews to understand why guests choose us for their stay.

All Reviews

Guest   •   May 02, 2026

First day at this ...

First day at this hotel and my stay is already amazing! First impressions are huge and I wanted to highlight the exceptional service I received. From the moment I arrived, everything was smooth and welcoming. The room was clean, comfortable, and well-maintained, making it easy to relax and enjoy my time. What truly stood out, though, was Benji, the front desk clerk. I had called a day before my arrival to inquire about early check in, he was incredibly friendly and set expectations in professional manner. The day of my arrival I called, and I was so glad to hear his voice on the other end and he made early check in happen. He was very attentive! He answered all my questions offered local recommendations, and ensured a quick check-in process. His positive and friendly attitude made a lasting impression! It's clear that great customer service is a priority here, and it made my experience all the more enjoyable. I would definitely recommend this hotel to others and look forward to staying here again in the future!
Service
Quality
Cleanliness
Guest   •   July 07, 2024

Perfect stay Erick and ...

Perfect stay Erick and Jennifer are awesome helped answer all my questions not to mention Jennifer went above and beyond to accommodate me with my extended stay. Definitely will be returning thank you chase suites!!!!
Service
Quality
Cleanliness
Guest   •   July 07, 2024

Perfect stay Erick and ...

Perfect stay Erick and Jennifer are awesome helped answer all my questions not to mention Jennifer went above and beyond to accommodate me with my extended stay. Definitely will be returning thank you chase suites!!!!
Service
Quality
Cleanliness