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Reviews of Chase Suite Hotel - El Paso, Texas
Reviews

Hear From Our Guests

Explore our guest experiences and discover insights and testimonials highlighting our exceptional service and amenities. Dive into our hotel El Paso reviews to understand why guests choose us for their stay.

All Reviews

Guest   •   September 14, 2025

Great location, great price, ...

Great location, great price, great service!! Check in late because our flight got delayed and we where greed by Danisse Pittman that give us a great service, thanks Nara for making our experience exceptional!!
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Cleanliness
Guest   •   September 11, 2025

We had a blast

We had a blast
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Cleanliness
Guest   •   September 08, 2025

We stayed at the ...

We stayed at the Chase Suite Hotel some years ago and had a lovely visit, so we're planning to stay there again during our road trip this fall. I just booked the reservation, and have to say what a GREAT experience I had talking with Nara at the front desk! I had called earlier with questions about the pet policy (many thanks to Benjamin for being so helpful!), and called back to ask further questions about the property's amenities and specifics for booking. Nara was friendly and hospitable, and took the time to thoroughly answer all my questions. I felt so reassured that I booked the reservation on the spot! The hotel's website is informative, but when I had more specific, follow-on questions, it was really helpful to speak with a member of the staff. And Nara went over and above to ensure that all my questions were answered and all the details for our room and reservation were clear. MANY thanks to Chase for having such exemplary folks working there! I appreciate Nara and Benjamin, and am really looking forward to our stay at Chase Suite Hotel!
Service
Quality
Cleanliness