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Reviews of Chase Suite Hotel - El Paso, Texas
Reviews

Hear From Our Guests

Explore our guest experiences and discover insights and testimonials highlighting our exceptional service and amenities. Dive into our hotel El Paso reviews to understand why guests choose us for their stay.

All Reviews

Guest   •   July 14, 2019

Exceptional Service

Exquisite place. We are currently staying in a king suite and are absolutely happy with our experience. My mother came over from overseas and was in love with the room the minute we opened the door. I've stayed here previously and made a connection with the manager, Jay. He is very professional, prior military. His organizational skills are beyond outstanding. The place feels like home if you are away from home. During my previous stay I've communicated with Erika, the front desk agent. She is very knowledgeable about El Paso and will assist you regarding any directions you may need. The front desk manager, Thomas, is also very helpful regarding accommodations reservation. He will go out the way to make sure your experience is satisfactory. I had a pleasure to meet the top staff of the place and I was very pleased. This is my second time as an extended stay in the Chase Suite Hotel and I will definitely choose this hotel in my future reservations either for family, business or leisure trips.If you want to have a marvelous, stunning experience, definitely stop your search on the Chase Suite Hotels.
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Guest   •   May 05, 2019

Thanks

Hello Thomas I lived there for six months. I want you to know your staff is wonderful. Which reflects your leadership. First of all I didn't get to know the maid staff by name but they were very nice and professional Shoutout to the front desk crew. Abraham Erica Ella. Jess. And Louis. And Linda Okay you to Thomas. The kitchen staff was super. Josie Jesus. Gina. And Ana. Thanks to all for making my stay away from home more pleasant Joe
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Guest   •   April 13, 2019

Outstanding Job

I have been here almost 6 months, The staff is outstanding Thomas the manager is a outstanding man for this job he makes it look easy that's how professional he does his job the kitchen staff is outstanding their smiling faces and willingness to help goes a long way.This staff deserve a job well done certificate along with a bonus.They are all willing to go the extra mile to ensure the guest are happy and satisfied.For this reason all of them should be commended Ana,Gina,josie and Jesus THANKS
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