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Reviews of Chase Suite Hotel - El Paso, Texas
Reviews

Hear From Our Guests

Explore our guest experiences and discover insights and testimonials highlighting our exceptional service and amenities. Dive into our hotel El Paso reviews to understand why guests choose us for their stay.

All Reviews

Guest   •   May 13, 2026

Reading all the bad ...

Reading all the bad reviews on here is crazy I actually enjoyed it so much we extended the stay . Very friendly Cynthia was amazing help saw my daughter dropping things and stopped what she was doing to try and help . Super sweet will be returning there are still kind people. Keep up the good work ! And the other guest were cool they were cooking out on the grill by the pull and even gave us a plate thank you so much for making our stay bearable . Ohhh the breakfast wasn’t the best though so don’t worry about waking up early to get it 😂
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Guest   •   May 02, 2026

First day at this ...

First day at this hotel and my stay is already amazing! First impressions are huge and I wanted to highlight the exceptional service I received. From the moment I arrived, everything was smooth and welcoming. The room was clean, comfortable, and well-maintained, making it easy to relax and enjoy my time. What truly stood out, though, was Benji, the front desk clerk. I had called a day before my arrival to inquire about early check in, he was incredibly friendly and set expectations in professional manner. The day of my arrival I called, and I was so glad to hear his voice on the other end and he made early check in happen. He was very attentive! He answered all my questions offered local recommendations, and ensured a quick check-in process. His positive and friendly attitude made a lasting impression! It's clear that great customer service is a priority here, and it made my experience all the more enjoyable. I would definitely recommend this hotel to others and look forward to staying here again in the future!
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Guest   •   April 30, 2026

This place was amazing! ...

This place was amazing! Nara was very helpful when we needed rooms for our group at 4 am. When we arrived Sal and Brenda even opened breakfast for us when we arrived early so we could eat before going to bed! Thank you for a great stay!!
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Cleanliness