Hear From Our Guests

Muy buen lugar , con mucho espacio , muy limpio , el desayuno está rico , el personal te atiende súper bien

I stayed in a 1-bedroom king bedroom and really liked the firm bed and bedroom. Overall, I was pleased, and I viewed the Hawthorn Extended stay 1 bedroom Suite and Chase is better. Neighborhood is safe as there are mostly travelers like me being the area is next to the airport and there are 6-8 hotels within a short walk. Kitchen has basic pots, pans, utensils and a nice breakfast bar. Well-lit sink and bathroom and kitchen. Living room is dark with shades closed for A/C. Ceiling has water spots, but my room had 8.5' ceilings in most rooms. A/C works very well, but shower and toilet room are small. I like the curved shower rod as it makes the shower comfortable. The popcorn ceilings make the room look dated but the fixtures and kitchen while not super modern are pretty good with a lot of stainless and full size everything. Work out room is decent and access to onsite laundry. Adult pool was nice, and the outdoor grills are gas so just buy steaks and seasoning because you don't need charcoal and lighter fluid. I would stay again especially is staying 7 days or longer or if staying with family.

Chase Suites Hotel in El Paso exceeded all expectations from start to finish. The staff were warm, professional, and genuinely welcoming, making check-in quick and pleasant. My suite was spotless, spacious, and felt like a true home away from home, with a comfortable bed, cozy living area, and fully equipped kitchen. The complimentary breakfast was fresh and varied, the grounds were beautifully maintained, and the location was perfect—quiet yet close to shopping, dining, and main roads. Every detail, from the cleanliness to the attentive service, showed a real commitment to guest satisfaction, and I will absolutely choose Chase Suites again on my next visit to El Paso.