What extra measures are being taken while cleaning the guest rooms?

We clean and disinfect our guestrooms using detergent or soap and water to remove dirt, grease, dust, and germs. Once the surfaces are cleaned, we spray the area with a disinfectant. Our housekeepers and hotel staff pay extra attention to frequently touched surfaces like light switches, doorknobs, remote controls, and faucet handles while cleaning.

Do staff and guests wear masks?

Our staff and guests are both required to wear protective masks when in the common area. Our housekeeping staff are also required to wear gloves when cleaning and performing other duties.

Chase Clean Promise to Our Guests

Before Your Stay

Lobby signage and social distancing markers on the floor during check-in.
Hand sanitizer stations throughout lobby area
Our staff meets daily to review cleaning and disinfecting standards.
We enforce strict social distancing, hand hygiene, and respiratory etiquette guidelines.
All associates are also empowered to remind guests to follow the hotel's policies and procedures.

During Your Stay

Enhanced food safety and hygiene protocols during our complimentary breakfast and social hour services.
Each of our Suites is furnished with a fully stocked kitchen so you can safely make meals in your "home away from home."
Our exterior corridors make the process of entering and exiting your room safer diminishing high points of contact. There are no internal communal hallways, no shared air ducts between Suites. All Suites have their own individual a/c unit.
Thorough sanitation of your guest room with hospital-grade disinfectants, after which no one will enter the room until you do.

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all suites, meeting spaces, and common areas of the hotel. Our check-in and check-out processes, social distancing and safety protocols are aligned with the current situation.

Travel Safely

We encourage all guests and employees to continue to take precautions, including frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures are on the CDC website.

Good health and safe travels!

Traveler's Insights

What extra measures are being taken while cleaning the guest rooms?

We clean and disinfect our guestrooms using detergent or soap and water to remove dirt, grease, dust, and germs. Once the surfaces are cleaned, we spray the area with a disinfectant. Our housekeepers and hotel staff pay extra attention to frequently touched surfaces like light switches, doorknobs, remote controls, and faucet handles while cleaning.
Do staff and guests wear masks?

Our staff and guests are both required to wear protective masks when in the common area. Our housekeeping staff are also required to wear gloves when cleaning and performing other duties.