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El Paso, Texas 915-772-8000
Reservations

Read and Share Our El Paso Hotel Reviews

When it comes to our all-suites lodging, reviewers have a lot of great things to say. Users of notable sites like TripAdvisor and Google point out the home-like atmosphere of our full suites with large living spaces, fireplaces, kitchens and flat-screen TVs. Guests also love the free breakfast, outdoor pools and convenient location near the airport and local attractions. Have you recently stayed in with us? Share your thoughts below, and browse our latest reviews.
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  Guest   •   May 07, 2018

Never Disappointed

I stay here every time I visit El Paso every other month to visit my daughter. I really don't have anything negative to say about my stay other than having a personal masseuse on call. Beds where comfortable, the room was clean, and they have plates and silverware in the cabinets for you to use. AC works well especially since I come from a colder state. I always miss the breakfast in the morning cause I am sleeping good. If anything, the best thing about my stay is that I don't worry about my 4 year old daughter being uncomfortable. She is as satisfied as I am. Will continue to be a guest here.
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  Guest   •   February 17, 2017

Chase Hotel Review

Unbelievable staff at this hotel. When you need something, they come through. I watch how the staff are like family to each other and family to the guest. They are all so organized with Thomas (hotel check in young man). He greets you and all the workers have great eye contact and are kind to you. Ana is amazing how she is runs that morning food (so clean and the spread is wonderful) and she is so kind and very gracious hostess and amazes me how she can take care of all the people and stay so calm with the crowds that come in and keep the food coming in. It is hard to explain but you feel like family when you are there. George doing the nightly dinners, so good, and serves us up; and it brings people together...fun, and enjoyable. It is really neat this hotel does that. The cleaning ladies are very friendly, and all the workers are. I just hope I haven't left anyone out, but the attitude for the customer is to just relax and enjoy your stay! You have a nice clean pool, and hot tub. We have stayed several times since are daughter lives in El Paso and we always look forward to staying at the Chase. I've been meaning to write a review, over the last couple of years. Great management to have workers be united and help and support each other and their customers. Take care.
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  Guest   •   January 08, 2016

the best hotel

Its awesome hotel. I came to El Paso for my interview at Texas Tech. They offer free shuttle from airport to hotel and from hotel to Texas tech university. Hotel staffs are very nice. They will make sure you don't have any problem during your stay. Room was nice and very cleaned. Breakfast was also awesome. I highly recommend this hotel to everyone. !!
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  Guest   •   January 02, 2016

Great place to relax

This place is wonderful! The staff is very curtious and attentive to guest's needs. Place is beautiful, very clean, and affordable. Definitely recommended. As parents of a 2 year old, this place met our every expectation.
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